A registered nurse and a support worker reviewing a care plan together in a participant's Adelaide home

High Intensity Daily Personal Activities

High intensity and complex care in Adelaide

Complex needs shouldn't mean fewer choices.

High Intensity Daily Personal Activities is the NDIS registration group for supports that need specific clinical training and oversight — care a general support worker isn't trained to deliver.

Complete Choice is registered for high intensity supports and for Community Nursing Care. That combination matters: the workers delivering your daily support and the nurses delivering community nursing sit in the same organisation.

What we deliver

The NDIS recognises eight high intensity daily personal activities:

  • complex bowel care
  • enteral (tube) feeding and management
  • severe dysphagia (swallowing) management
  • tracheostomy management
  • urinary catheter management
  • ventilator management
  • subcutaneous injections
  • complex wound management.

A registered provider can only deliver the ones listed on its certificate of registration. Send us the clinical detail and we’ll tell you honestly whether we can staff it, and when.

How competency and oversight work

These are the NDIS Practice Standards for high intensity support, and they’re what we work to.

Your plan. You’re involved in developing it. It sets out how risks, incidents and emergencies are managed, and what happens if something changes.

Training. Every worker supporting you is trained for your specific needs and support — by an appropriately qualified health practitioner, or a person who meets the NDIS skills descriptor for that support. For severe dysphagia, only a qualified health practitioner can deliver the training.

Review. With your consent, your health is reviewed regularly by an appropriately qualified health practitioner.

Nursing. We’re also registered for Community Nursing Care, so where your support needs a nurse, it can come from the same organisation.

Where it’s delivered

In your own home · in a Complete Choice SIL home · during a short stay, which is often what makes respite possible for someone with complex health needs.

Referrals from hospital

We accept referrals from discharge planners, social work and community health teams. Send the clinical detail and we’ll tell you honestly whether we can staff it, and when. No turnaround quotes we can’t hold. For Support Coordinators

How it starts

  1. Call us.

    08 7009 4462. Tell us what you need — or what you're not sure about. Working that out is a normal first conversation.

  2. Plan it together.

    We look at your plan and your funding, meet you, and agree what support looks like — in writing, before anything starts.

  3. Support begins.

    With review dates built in, so it keeps fitting as your life changes.

Questions people ask

What counts as high intensity support?

The NDIS lists eight — complex bowel care, enteral feeding, severe dysphagia management, tracheostomy management, urinary catheter management, ventilator management, subcutaneous injections and complex wound management.

Is Complete Choice registered for it?

Yes — for High Intensity Daily Personal Activities, and separately for Community Nursing Care. A registered provider can only deliver the high intensity supports listed on its certificate of registration, so ask us which ones apply to you.

Do your workers have clinical training?

Yes — trained for your specific needs and support, by an appropriately qualified health practitioner or a person who meets the NDIS skills descriptor, as the NDIS Practice Standards require.

Is a nurse involved?

The NDIS doesn't require a nurse for every high intensity support, but it does require workers trained and assessed for that specific support. We're also registered for Community Nursing Care, so nursing can be part of your support where you need it.

Complex care in a SIL home?

Yes, where we can staff your specific support safely. Send us the detail and we'll tell you honestly.

Straight after hospital?

We accept discharge referrals — send the detail for a straight answer on availability.

If my needs change?

Your support plan is reviewed and updated, and the team is retrained where the change requires it.

Talk to someone who can actually answer.

Call 08 7009 4462 and you'll reach a person who knows what's available today — not a call centre reading a screen.

08 7009 4462

Mobile 0424 000 751