Our NDIS registration
Don't take our word for anything on this page — check it.
Everything below is verifiable on the NDIS Quality and Safeguards Commission's own register. We've linked it.
The facts
| Trading name | Complete Choice |
|---|---|
| Legal entity | Complete Choice SA Pty Ltd |
| ABN | 85 643 535 497 |
| ACN | 643 535 497 |
| Entity type | Australian Private Company |
| ABN active since | 16 August 2020 |
| Head office | 39 John St, Salisbury SA 5108 |
| Registration status | Approved |
| In force until | 9 December 2027 |
| Service area | Adelaide and surrounds, within 100km of the CBD |
All fourteen approved registration groups
- Assistance with Daily Personal ActivitiesRegistration group 0107
- High Intensity Daily Personal ActivitiesRegistration group 0104
- Assistance with Daily Life Tasks in a Group or Shared Living ArrangementRegistration group 0115
- Supported Independent LivingRegistration group 0138
- Assistance with Accommodation and Tenancy ObligationsRegistration group 0101
- Assistance in Coordinating or Managing Life Stages, Transitions and SupportsRegistration group 0106
- Support CoordinationRegistration group 0132
- Participation in Community, Social and Civic ActivitiesRegistration group 0125
- Innovative Community ParticipationRegistration group 0116
- Development of Daily Living and Life SkillsRegistration group 0117
- Community Nursing CareRegistration group 0114
- Therapeutic SupportsRegistration group 0128
- Assistance with Travel and Transport ArrangementsRegistration group 0108
- Household TasksRegistration group 0120
Conditions on our registration
Three conditions apply. They're on the public register, so we'd rather explain them than have you find them.
Single-worker risk assessment.
Where someone chooses to be supported by one worker alone rather than a team for daily personal activities, we complete a risk assessment before that support starts. It exists to keep people safe when there is no second person present.
Supplementary Module assessment
— scheduled at our mid-term audit, within 18 months of registration.
Module 5A (Assistance with SIL)
— assessed at the same audit.
None of these limits what we deliver. They set out how parts of our work are checked.
What we're not registered for
- Specialist Disability Accommodation
- Plan Management
- Specialist Behaviour Support
- Early Childhood supports
- Assistive Technology
- Home Modifications
- Group and Centre Based Activities
If you need one of these, we'll tell you on the first call and point you somewhere useful.
Safeguarding
Complaints
Complain to us directly — we'd rather you did. Or go straight to the NDIS Commission on 1800 035 544, at any time, without telling us.
Feedback and complaintsWorker screening
Everyone delivering support holds a current NDIS Worker Screening Check. Every worker also completes the NDIS Commission's worker orientation module, Quality, Safety and You, and is trained for the specific supports they deliver.
Incidents
Recorded, reviewed and reported under the NDIS Incident Management and Reportable Incidents Rules.
Audit
Audited against the NDIS Practice Standards by an approved quality auditor.
Questions people ask
Is Complete Choice a registered NDIS provider?
Yes — approved to 9 December 2027, fourteen groups.
What's your provider number?
Our NDIS Commission registration ID is 4-G76LAAI. ABN 85 643 535 497; register linked above.
Which services are you registered for?
All fourteen groups above.
Are you a not-for-profit?
No. Complete Choice is an Australian private company operating for profit, like most registered NDIS providers. The Australian Business Register lists us as not entitled to receive tax deductible gifts, which is the plainest confirmation of that. Our registration, audit obligations and Practice Standards compliance are identical to those of not-for-profit providers.
What areas do you service?
Adelaide and surrounds, within 100km of the CBD.
How do I make a complaint?
To us directly, or to the NDIS Commission on 1800 035 544 — no permission needed, no heads-up required.
Guides on this topic
- SIL provider registration in 2026: what it means for you
Since 1 July 2026, SIL providers must be registered with the NDIS Commission. What changed, what didn't, and how to check your provider in two minutes.
Talk to someone who can actually answer.
Call 08 7009 4462 and you'll reach a person who knows what's available today — not a call centre reading a screen.
08 7009 4462Mobile 0424 000 751