Assistance with Travel and Transport Arrangements
NDIS travel and transport assistance in Adelaide
Getting there is half of taking part.
Travel and transport assistance is NDIS funding to help you get where you need to go when public transport or driving isn't an option — medical appointments, work, study, shopping, seeing people.
It covers two things: being driven and accompanied, and learning to travel on your own. Complete Choice provides both across Adelaide within 100km of the CBD.
What we help with
Medical and allied health appointments · work and study · community activities, clubs and groups · shopping and errands · family and social visits · airport and interstate connections. A worker doesn’t just drive — if it helps, they come in with you, take notes at the appointment, and make sure you understood what was said before you leave.
Learning to travel independently
For many people the goal isn’t a lift — it’s not needing one. Planning a route and reading a timetable · practising the journey with a worker until it’s familiar · metroCARD and concessions · what to do when a bus doesn’t come or you miss a stop · building up to travelling alone. Travel training sits across both travel assistance and life skills funding; many people hold both. Daily living and life skills
The practical bits
If an appointment runs late, the worker stays. You won’t be left finding your own way home because a booking window closed.
How it starts
Call us.
08 7009 4462. Tell us what you need — or what you're not sure about. Working that out is a normal first conversation.
Plan it together.
We look at your plan and your funding, meet you, and agree what support looks like — in writing, before anything starts.
Support begins.
With review dates built in, so it keeps fitting as your life changes.
Questions people ask
What does it cover?
Getting to appointments, work, study, shopping and social activities — and learning to travel independently.
Is this a taxi service?
No — a support worker travels with you and can stay for the appointment.
Medical appointments?
Yes, and the worker can come in with you.
Wheelchair-accessible vehicles?
Ask us — we will tell you honestly what we can arrange.
Learn public transport?
Yes — route planning, practice runs, building to solo travel.
How much notice?
Call us and we'll tell you what's possible, including for anything urgent.
Talk to someone who can actually answer.
Call 08 7009 4462 and you'll reach a person who knows what's available today — not a call centre reading a screen.
08 7009 4462