Assistance with Daily Personal Activities
NDIS personal care in Adelaide
The everyday things, done your way, in your home.
Personal care is hands-on support with the things that keep you well and comfortable — showering, dressing, grooming, using the toilet, moving safely around your home. It's funded under Core Supports in the National Disability Insurance Scheme (NDIS) as Assistance with Daily Personal Activities. Complete Choice provides it across Adelaide, within 100km of the CBD.
It can be a short daily visit or several hours a day, seven days a week, in your own home.
What does personal care cover?
Personal care covers the hands-on help you need to look after yourself each day: washing, dressing, grooming, using the toilet, eating and drinking, and moving safely around your home. It also covers prompting with medication and support overnight. You decide the routine and the pace, and your worker follows it.
Showering, bathing and washing · dressing and undressing · hair, shaving, oral care and grooming · toileting and continence support · transfers, hoisting and moving safely · prompting and support with medication · help with eating and drinking · getting ready for bed, and overnight support.
How it’s done matters as much as what’s done. This is intimate support, and it’s delivered at your pace, your way — the routine is yours, not ours.
What is in-home support under the NDIS?
In-home support is help with everyday tasks in your own home, such as personal care, cooking and cleaning. The NDIS funds it as Assistance with daily life, part of Core Supports. It’s often included in your plan if you need targeted support, or don’t need support all the time. Complete Choice provides it across Adelaide, within 100km of the CBD.
If you need a support worker with you 24 hours a day, ask about Supported Independent Living instead.
How is support arranged?
Support is arranged around your week, not ours. Many people start with a morning and an evening routine. You can add drop-in visits for specific tasks, extended shifts when support needs to be continuous, or overnight support. We agree the roster with you, and it changes when your needs change.
Morning and evening routines — a common pattern. Drop-in visits through the day for specific tasks. Extended shifts where support needs to be continuous. Overnight — a sleepover with a worker on site, or active overnight support with someone awake.
We build the roster around your week. When your regular worker is away, we tell you in advance and send someone briefed on your routine — not a stranger with a checklist.
How do you choose your workers?
Tell us your preferences — gender, language, cultural background, and whether you’d rather keep the same small team. We work to match you. Where a support is delivered by one worker alone rather than a team, we complete a risk assessment before it starts — a condition of our NDIS registration, there to keep you safe.
What happens when personal care needs clinical input?
Some support sits at the line between personal care and nursing — catheter care, complex bowel care, PEG feeding, wound management, medication administration rather than prompting. We’re registered for both High Intensity Daily Personal Activities and Community Nursing Care, so a registered nurse can oversee the clinical side and train the workers who see you daily.
How does it start?
It starts with a phone call to our office. You tell us what you need, or what you're not sure about. Then we look at your plan and funding, meet you, and agree in writing what your support looks like. Support begins after that, with review dates built in so it keeps fitting your life.
Call us.
08 7009 4462. Tell us what you need — or what you're not sure about. Working that out is a normal first conversation.
Plan it together.
We look at your plan and your funding, meet you, and agree what support looks like — in writing, before anything starts.
Support begins.
With review dates built in, so it keeps fitting as your life changes.
Questions people ask
What is personal care under the NDIS?
Personal care is hands-on support with your daily personal activities: showering and washing, dressing, grooming, eating and drinking, using the toilet, and moving and positioning safely. The NDIS describes it as supervision or assistance with personal daily living tasks, so you can live as independently as possible at home and in the community. You set the routine, and your worker follows it.
Which funding pays for personal care?
Core Supports pays for personal care, under the support category Assistance with daily life. The NDIS says you can use that funding to hire support workers for everyday tasks like personal care, cooking and cleaning. Core Supports funding is flexible, so you can spend it across its categories, as long as each support is an NDIS support and in line with your plan.
Can I choose my support worker?
Yes. Tell us your preferences — gender, language, cultural background, and whether you'd rather keep the same small team — and we work to match you. Where one worker supports you alone rather than a team, we complete a risk assessment before support starts. That's a condition of our NDIS registration, and it's there to keep you safe.
Can I have the same worker each time?
That's what we aim for, because support works better when your worker already knows your routine. Complete continuity isn't always possible across leave. When your regular worker is away, we tell you in advance and send someone briefed on your routine, not a stranger with a checklist. You shouldn't be meeting someone new every week.
Can you support me overnight?
Yes. There are two kinds of overnight support. A sleepover means a worker stays on site through the night. Active overnight support means someone is awake through the night with you. Which one fits depends on how often you need help after dark, and on what your NDIS plan funds. Call our office and we'll talk it through with you.
What if my personal care needs change?
We review your roster and adjust it with you. If your needs grow beyond what your funding covers, we tell you plainly and help you gather the evidence for a plan reassessment. Since 27 August 2026, only you, your nominee or your child representative can request a plan reassessment, so we help you prepare it and you decide.
Do you support complex health needs?
Yes. Complete Choice is registered for High Intensity Daily Personal Activities and for Community Nursing Care. Where your personal care needs clinical input, such as catheter care, complex bowel care, PEG feeding or wound management, a registered nurse can oversee the clinical side and train the workers who support you each day. Our high intensity and complex care page explains more.
How much does support cost?
Our supports are billed within the maximum prices set in the NDIS pricing schedule, and every price is in your service agreement before support starts. No surprises on an invoice. We don't charge more than the NDIS maximum price for a support. How much comes out of your plan depends on which supports you use, and when.
Talk to someone who can actually answer.
Call 08 7009 4462 and you'll reach a person who knows what's available today — not a call centre reading a screen.
08 7009 4462Mobile 0424 000 751